Maybridge, the care you need the compassion you deserve.
OUR PROMISE
Our mission is to provide customized, individualized care that promotes independence, provides dignity, and improved quality of life. Our services are customized and designed to help individuals improve function; boost our client's optimal level of well-being, and help our clients remain at home, avoiding hospitalization or admission to long-term care institutions. Our goal is to enable our clients to live independently in their homes for as long as possible regardless of age and disability.
OUR VALUES
COMPASSION
EXCELLENCE
INTEGRITY
Our values guide us to strive to deliver consistent, quality, compassionate service with excellence and integrity to every client at all times
OUR PILLARS
Customer-Centric
Our priority will always be our commitment to our clients' needs, respecting their wishes and choices. Additionally, we will include our clients in all decisions about how and when they want to receive care and support. We consider the individual as a whole and what's essential to their life, not just their care.
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Care and Accountability
We will deliver premium individualized service with consistency. We operate from a culture of continuous improvement in the services through our team's strong work ethic and innovative spirit. We will strive to ensure systems and structures are put in place to ensure that processes run seamlessly. When we fall short, we will work tirelessly to put things right again.
resolving issues quickly and effectively. We care deeply about the quality of our work and build trust by delivering on our promises.
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Respect and Integrity
We know that one of the sincerest forms of respect is listening to what the other person has to say. We listen with the intent to understand, not just to respond. Listening enables us to act appropriately regarding our clients' specific needs. We listen because we care, and to strengthen our relationships, and to build trust with our clients. We will measure by measure ourselves against the highest standards of integrity and fiscal responsibility.
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Confidentiality
Confidentiality is central to the development of trust between us and our clients. We commit to maintaining a high level of confidentiality.
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Continuous Quality Improvement and Innovation
We understand that it's the compounding effect of small positive changes that make big differences in the long run. We strive to consistently improve in every small aspect. We are passionate about achieving better results every time and will always look to advance our existing skills and seek feedback so that we can continue to serve you better.
